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Frequently Asked Questions
Film Fest Gent

10 > 20 Oct 2017

Frequent questions

When will the programme be announced?

The complete programme of the 43th edition of Film Fest Gent will be announced on this website and in our Knack Focus official programme guide on 22 September 2016 around 14:00. Sign up for our newsletter and keep an eye out for any programme updates on our website, Facebook page, Twitter and Instagram.

When do tickets go on sale?

The complete programme will be announced on 22 September 2016. This day also marks the start of our online ticket sale. Our first box office - Balie Tickets Gent - opens on 23 September. This box office is situated on Sint-Baafsplein 17, Ghent.

23/09 - 22/10
Mon - Fri 10:00 - 18:00  
Sat 14:00 - 18:00 (closed on Sundays)

12/10 - 22/10
Tickets go on sale one hour before the start of a screening until 30 minutes after the start of a screening.

+32 (0)9/225 01 01 (closed on Sundays)

* An extra reservation cost will be charged for tickets bought at Balie Tickets Gent and through the Call centre: €0,50 per ticket under €10, €1 per ticket over €10. There are no extra costs for tickets bought at a social discount rate or when you pick up tickets. For tickets bought online or at one of the other festival box offices, no reservation costs will be charged either.

You can already buy your tickets for some events as of now: tickets for the World Soundtrack Awards, Film Fest @ Vooruit events, opening film ‘I, Daniel Blake’ at Vooruit and Goodlife closing Film Fest Gent.

Multiple ticket packs are already on sale as well.

General Info

Where can I find a PDF of the programme booklet?
When does the next edition of the film festival run?
When will the programme be announced?
When does the festival run in 2017?
Where can I find information about the ticket sale and ticket prices?
How can I keep up to date with any festival news?

Ticket Sale

Can I use my Multiple Ticket Pack or Voucher for all films and events?
Are there group concessions?
When do tickets go on sale?
What is a multiple ticket pack?
Can I use last year's voucher for this edition of Film Fest Gent?
Where can I buy tickets?
Can I return or exchange my tickets?
I would rather not buy tickets online. Where can I find box offices to buy tickets at?
Are there any (free) activities for which I don't need a ticket?
What discount options do you offer?
Why do I have to pass by the box office to pick up my ticket when I purchase my ticket online?
I've purchased tickets online and received an online voucher. How do I exchange this voucher?

Practical Info

Where can I pick up a programme guide?
Where does the festival take place?
Which locations have wheelchair access?
What and where is the Festival square?
Where is festival café Cafellini?


How are films subtitled?
Where can I find the latest updates on programme changes?
I hold a ticket for a cancelled screening. Now what?
I see *** next to my film of choice. What does this mean?
What films are suitable for children?
What is a trail?

Film Fest Friends

What or who are Film Fest Friends?
How can I become a Film Fest Friend?

World Soundtrack Awards

When does the next edition of the World Soundtrack Awards take place?
What is the World Soundtrack Awards?

Press & Industry

I'm a film-maker and would like to enter my film. Where can I find more information?
I'm a journalist and would like to receive information about press accreditation.


I would like to help at the festival. Is that possible?
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