When does the next edition of the film festival run?

The 47th edition of Film Fest Gent runs from 13 till 24 October 2020 on different locations in the city of Ghent.

When will the programme be announced?

The complete programme of the 47th edition of Film Fest Gent has been announced on this website on 18 September 2020 and in our Knack Focus official programme guide. Sign up for our newsletter and keep an eye out for any programme updates on our website, Facebook page, Twitter and Instagram.

How can I keep up to date with any festival news?

With Film Fest Gent’s weekly digital newsletter, you can keep up to date with film news all year round. This includes news about our activities and, of course, highlights of the festival.
During the film festival, we keep you posted daily. Be sure to follow us on Instagram, Twitter and Facebook.

Journalist? Subscribe to our press mailing.

Where can I find information about the ticket sale and ticket prices?

You can find all the information concerning the ticket sale on the Ticket info page. You can find a map with all of the festival locations that sell tickets at Festival locations.

When do tickets go on sale?

If possible, please buy your tickets in advance online or via Tickets Gent.

The entire festival programme has been anounced on September 18th. Our ticket sale starts the same day. Starting September 19th, you can buy your tickets at Tickets Gent as well.

COUNTER TICKETS GENT
Sint-Baafsplein 17
19/09 - 24/10
Mon - Fri 10:00 - 18:00
Sat 14:00 - 18:00
(closed on Sunday)

BOX OFFICES AT THE FESTIVAL - Kinepolis, Studio skoop, Sphinx, MIRY Concertzaal
14/10 – 24/10

If there are any tickets left on the day of the screening, you can buy one at the box office of the venue where the film will be playing. The register opens half an hour prior to the start of the screening. Be sure to order your ticket(s) for screenings at the Vooruit beforehand, as there will be no register there.

This year, everyone can follow the World Soundtrack Awards via a free livestream! Don't forget to register at www.worldsoundtrackawards.be.

Tickets for Film Fest Gent & Vooruit events, can be bought via www.vooruit.be.  

Our 5- and 10-ticket packs are on sale on this page.

Where can I buy tickets?

Starting September 18th you can buy your e-tickets via this site.

From September 18th until October 24th you can buy your tickets at Tickets Gent (Sint-Baafsplein 17, Gent).

During the festival: if there are any tickets left on the day of the screening, you can buy one at the box office of the venue where the film will be playing. The register opens half an hour prior to the start of the screening. Be sure to order your ticket(s) for screenings at Vooruit beforehand, as there will be no register there.

You can find more information about our festival locations here.

This year everyone can follow the World Soundtrack Awards via a free livestream. Make sure to register via www.worldsoundtrackawards.be.

You can find tickets for Film Fest Gent & Vooruit events here.

How does an e-ticket work?

Follow these steps to order your e-ticket and go straight to the viewing room at the venue!

1. Each film screening has its own screening number, which can be found in the calendar or on the film’s page in the programme guide. Use this code to book your e-tickets. Use a shopping cart for all your film tickets and a separate shopping cart for special events. 

2. You’ll receive a confirmation e-mail with a PDF file and a Wallet-ticket: this is your entry ticket. 

3. Smartphone: add the Wallet-ticket to your wallet or save the PDF file on your phone
    No smartphone: print your e-ticket at home and bring it to the venue

4. At the venue, the unique barcode on your e-ticket will be scanned. 

5. In case you purchased tickets at a reduced rate, don’t forget to bring your proof of discount to the venue where it will be checked. 

(Payment with credit card, debit card or online banking)

Are you experiencing problems with the order of your e-tickets? We're happy to help! Call 0032 (0) 9/277 28 00 for assistance, on weekdays.

What discount options do you offer?

Reduction Rate
There's a reduction rate for youth -26, those over 65, job seekers, people with a disability, teachers, Knack and Lottery Club members, Ghent University staff and Davidsfonds members. Discount cannot be combined with other discount offers. Please show your ID or membership card at the venue.

Group Discounts
We recommend buying a multiple ticket pack if you want to visit one of our screenings with a group of people at a discount rate. These 5-ticket packs (€ 45) and 10-ticket packs (€ 75) are not personalised, you can share them with friends and family. 

Do you want to come to Film Fest Gent with a group of more than 70 people? Please contact tickets@filmfestival.be.

What is a multiple ticket pack?

With a multiple ticket pack, you can enjoy film screenings with your friends or by yourself at a reduced price: the more films you watch, the less you pay.

We offer 5-ticket packs for €45 and 10-ticket packs for €75. Multiple ticket packs aren’t personalised, so why not share them with your friends and family for a night out at Film Fest Gent? You can even use them for evening screenings between 19:00 and 21:00, which are normally more expensive. Buy your multiple ticket pack online or at our box offices, choose your company and the film(s) you’d like to see...and enjoy the screening! 

Can I use my Multiple Ticket Pack or Voucher for all films and events?

You can exchange your Multiple Ticket Pack or Voucher for regular film tickets only, not for the opening and closing night or other special events. 

Can I use last year's voucher for this edition of Film Fest Gent?

No, you can only use vouchers of this year's edition.
 

Can I return or exchange my tickets?

No, it is not possible to return or exchange any purchases. Once your payment is accepted, your purchase becomes final.

Are there any (free) activities for which I don't need a ticket?

You need a ticket for all of our events. Some of our events, like the Talkies, are free. For more information, take a look at our festival programme via our website or in our programme brochure!

Why do you ask a donation for Enchanté?

We ask you to pay an extra fee when purchasing your ticket online to give someone, who would not be able to otherwise, the chance to experience a film on the big screen. In the context of the International Day of the Eradication of Poverty on 17 October, Film Fest Gent collaborates with Enchanté vzw, a citizen’s initiative, on building a warm, diverse and inclusive society. Enchanté is a network of merchants and citizens who offer small services to those who need it. From a glass of water to a cup of coffee, from a haircut to a suspended film ticket. Enchanté wants to lower barriers, demolish social walls and turn Ghent into a home for everyone. 

After the festival, Enchanté communicates the offer to their members, who can then ask for a suspended ticket at the box office of participating cinemas (Kinepolis Ghent, Studio Skoop and Sphinx Cinema). For more about Enchanté visit www.enchantevzw.be.

Where does the festival take place?

The festival takes place at different locations in Ghent: at Kinepolis Gent, Studio Skoop, Sphinx, KASKcinema, Vooruit and Gouvernement, for example. The Festival Locations page shows a complete overview of all locations.

All festival locations are easily accessible by bike or by public transport.

How do I get to Ghent?

Take the train/bus/tram to the festival!

By train

The city of Ghent is easy to reach by train from all Belgian and European cities. Our two main stations are Gent-Sint-Pieters Station and Dampoort Station. Busses and trams can easily take you to our festival locations from there. Check your voyage via the online route planner.

By bus/tram

Public transport company De Lijn is at your service to take you to Film Fest Gent. You can plan your route via the online route planner. Click here for more information about which trams and busses you can take.

By car

Ghent is easily accessible by car, because it is located on the intersection of two major European motorways: the E17 and the E40. There are many parking facilities in the city centre and on the outskirts of the city. Click here for more information about the accessibility of the city.

Where can I pick up a programme guide?

Starting 29 September you can find a programme guide at all of our festival locations, at the tourist information centre Ghent and at libraries. Programme guides will also be distributed in Brussels, Antwerp, Leuven and Mechelen. Do you feel like the programme guide should be available somewhere else, too? Let us know at pub.com@filmfestival.be.


 

Which locations have wheelchair access?

We have listed all the information about wheelchair access on our Accessibility page.

What and where is the Festival square?

During the festival, Ter Platen between the Scheldt and the impressive façade of Kinepolis Gent is converted into Film Fest Gent’s official festival square, which serves as the beating heart and buzzing home of the festival for eleven days. The festival square houses a box office, festival café Cafellini and, of course, our red carpet. 

Where is festival café Cafellini?

Festival café Cafellini is located on the festival square (which is right in front of the entrance of Kinepolis Gent, Ter Platen 12). For the first time, this area is converted into Film Fest Gent’s official festival square, which serves as the beating heart and buzzing home of the festival for eleven days. The café is open daily 13:00 - 01:00.

Can I park in the parking lot next to Kinepolis Ghent?

No! During Film Fest Gent, the Kinepolis parking lot is not available.

All festival locations are easily accesible by bike or public transport. If you are coming to Ghent by car, you can always park outside the city centre and take a bus from there. If you are looking for a parking spot within the centre, keep in mind that Ghent has a specific circulation plan. Plan your route beforehand on gent-circulatieplan.anyways.eu.

How do I vote for the North Sea Port Audience Award?

The North Sea Port Audience Award is given to the film with the highest appreciation score by the audience, and we ar asking you to participate. You can use your ticket after the screening to vote, by tearing the number (1-5) you think fits best with your opinion about the film. The ticket can then be deposited in the voting boxes on the different locations.

You can also vote online, by using the unique ticket- and reservation number mentioned on your ticket. 

If you leave your contact details, you are automatically eligible for a special tour for ten through the harbour.

Where can I find a PDF of the programme booklet?

You can find a PDF of the Knack Focus Programme booklet on this website.

How are films subtitled?

You can find the language of the audio and subtitles listed with each film description in the Knack Focus programme guide and on this website.

Due to unforeseen circumstances, films are sometimes subtitled differently than announced. In that case, the festival will do everything in its power to offer a solution. If a film is subtitled differently than announced, you may choose to exchange your ticket no later than 15 minutes after the screening has started.

 

Where can I find the latest updates on programme changes?

In case of unavoidable necessity, Film Fest Gent reserves the right to alter the programme or the location. Any alterations or cancellations of screenings will be announced at the screening venues, points of sale, on our Programme changes page and via WhatsApp. Just add the number +32 (0)470 46 18 11 to your WhatsApp contact list and send “Film Fest On”. Log off by sending “Film Fest Off”.

I hold a ticket for a cancelled screening. Now what?

In case of unavoidable necessity, Film Fest Gen reserves the right to cancel a screening. You purchased a ticket for a cancelled screening? Then you may choose to attend the screening of the replacement film or you may exchange your ticket for an other film within the same price category within 15 minutes after the screening time mentioned on the ticket of the cancelled film. 

I see 'enkel plaatsen vooraan' next to my film of choice. What does this mean?

The film festival offers its partners the possibility to reserve seats for some screenings. For these screenings, limited seats are available in the front only. In the programme guide calendar, this is marked by 'enkel plaatsen vooraan'.

What films are suitable for children?

Films in the Kids Proof section are suitable for children. All other festival films are restricted to an audience of 16 years old and over. Be sure to check out the second edition of the Kidsproof Family Day on Sunday 18 October

What is a trail?

To make it easier to find your way around the programme, we put together several trails which combine films for a particular target audience. You can see an overview of all of these films when you apply a filter of one of the trails to the programme. 

What or who are Film Fest Friends?

Our Film Fest Golden Friends are the festival’s fan club. They support the festival financially by contributing €350 a year. In return for their contribution, we thank our Film Fest Golden Friends by offering them many benefits. They receive tickets at a reduced price, for example, and they receive the festival programme guide before the official announcement! Golden Friends also receive an accreditation which allows them to go to all film screenings and press screenings. Would you also like to become a Film Fest Golden Friend? Check our offer here.

How can I become a Film Fest Golden Friend?

A Film Fest Golden Friend membership is a one-year subscription to the programme for €350 (incl. accreditation pass for unlimited access to film festival screenings). Your membership is valid until the end of August 2021.

What is the World Soundtrack Awards?

Film Fest Gent annually organises the World Soundtrack Awards, the most prestigious soundtrack awards in the world. The best composers of film music are honoured and  receive international recognition for their work in Ghent every year. Previous guests include: Carter Burwell, Ennio Morricone, , Gabriel Yared, Elmer Bernstein, Michael Kamen, Patrick Doyle, Howard Shore, Georges Delerue, Hans Zimmer, Maurice Jarre, Craig Armstrong, Harry Gregson-Williams, Mychael Danna en Gustavo Santaolalla. This pioneering role has certainly had an impact. Ghent has grown into a meeting point for established and up-and-coming musical talent. The 19th edition of the World Soundtrack Awards takes place on 18 October at Capitole Gent, following the thematic concert on 17 October. For more information about the WSAwards, go to www.worldsoundtrackawards.com.

When does the next edition of the World Soundtrack Awards take place?

The 18th edition of the World Soundtrack Awards takes place on 18 October. This is the day of the World Soundtrack Awards Gala & Concert, an evening filled with awards and musical highlights. The day before, on 17 October, 'Hollywood Nightmares: Scary Symphonic Scores' skips the award ceremony, but adds more music. You can find more information about the World Soundtrack Awards on the website.

Are there any other concerts during the festival?

There sure are! Between 9 and 18 October 2019, image and music will be united under one roof, with VIDEODROOM at Vooruit. Film Fest Gent and Vooruit will present an extensive programme including a host of live soundtracks and works by various video artists. Check out the complete programme and order your tickets on this website or via www.vooruit.be.

I'm a film-maker and would like to enter my film. Where can I find more information?

More information about film submissions, deadlines, the professionals newsletter and more can be found on our Press & Industry page.
 

I'm a journalist and would like to receive information about press accreditation.

Information about press accreditation, subscription to our press mailing, press kits and opening hours of our Press & Industry Office can be found on our Press & Industry page.
 

I would like to help at the festival. Is that possible?

It sure is! Keep an eye out for jobs at our jobs page. In the run-up to the festival, we always look for enthusiastic, temporary colleagues, interns and volunteers to help organise the festival.