
Frequent questions
- How do I vote for the North Sea Port Audience Award?
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The North Sea Port Audience Award is given to the film with the highest appreciation score by the audience, and we ar asking you to participate. You can use your ticket after the screening to vote, by tearing the number (1-5) you think fits best with your opinion about the film. The ticket can then be deposited in the voting boxes on the different locations.
What do these numbers look like?
You can also vote online, by using the unique ticket- and reservation number mentioned on your ticket.
If you leave your contact details, you are automatically eligible for a special tour for ten through the harbour. - How can I keep up to date with any festival news?
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With Film Fest Gent’s weekly digital newsletter, you can keep up to date with film news all year round. This includes news about our activities and, of course, highlights of the festival.
During the film festival, we keep you posted daily. Be sure to follow us on Instagram, Twitter and Facebook.Journalist? Subscribe to our press mailing.
- Where can I find information about the ticket sale and ticket prices?
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You can find all the information concerning the ticket sale on the Ticket info page. You can find a map with all of the festival locations that sell tickets at Festival locations.
- Where does the festival take place?
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The festival takes place at different locations in Ghent: at Kinepolis Gent, Studio Skoop, Sphinx, KASKcinema, Vooruit and Gouvernement, for example. The Festival Locations page shows a complete overview of all locations.
All festival locations are easily accessible by bike or by public transport.
- When do tickets go on sale?
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If possible, please buy your tickets in advance online or via Tickets Gent.
The entire festival programme has been anounced on September 18th. Our ticket sale starts the same day. Starting September 19th, you can buy your tickets at Tickets Gent as well.
COUNTER TICKETS GENT
Sint-Baafsplein 17
19/09 - 24/10
Mon - Fri 10:00 - 18:00
Sat 14:00 - 18:00
(closed on Sunday)BOX OFFICES AT THE FESTIVAL - Kinepolis, Studio skoop, Sphinx, MIRY Concertzaal
14/10 – 24/10If there are any tickets left on the day of the screening, you can buy one at the box office of the venue where the film will be playing. The register opens half an hour prior to the start of the screening. Be sure to order your ticket(s) for screenings at the Vooruit beforehand, as there will be no register there.
This year, everyone can follow the World Soundtrack Awards via a free livestream! Don't forget to register at www.worldsoundtrackawards.be.
Tickets for Film Fest Gent & Vooruit events, can be bought via www.vooruit.be.
Our 5- and 10-ticket packs are on sale on this page.
- Where can I pick up a programme guide?
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Starting 29 September you can find a programme guide at all of our festival locations, at the tourist information centre Ghent and at libraries. Programme guides will also be distributed in Brussels, Antwerp, Leuven and Mechelen. Do you feel like the programme guide should be available somewhere else, too? Let us know at pub.com@filmfestival.be.
General Info
Ticket Sale
Where can I buy tickets?
How does an e-ticket work?
What discount options do you offer?
What is a multiple ticket pack?
Can I use my Multiple Ticket Pack or Voucher for all films and events?
Can I use last year's voucher for this edition of Film Fest Gent?
Can I return or exchange my tickets?
Are there any (free) activities for which I don't need a ticket?
Why do you ask a donation for Enchanté?
Practical Info
Accessibility
Programme
Where can I find a PDF of the programme booklet?
How are films subtitled?
Where can I find the latest updates on programme changes?
I hold a ticket for a cancelled screening. Now what?
I see 'enkel plaatsen vooraan' next to my film of choice. What does this mean?
What films are suitable for children?
What is a trail?