When does the next edition of the film festival run?

The 44th edition of Film Fest Gent runs from Tuesday 10 till Friday 20 October 2017 on different locations in the city of Ghent.

When will the programme be announced?

The complete programme of the 44th edition of Film Fest Gent will be announced on this website and in our Knack Focus official programme guide on 21 September 2017. Sign up for our newsletter and keep an eye out for any programme updates on our website, Facebook page, Twitter and Instagram.

How can I keep up to date with any festival news?

With Film Fest Gent’s weekly digital newsletter, you can keep up to date with film news all year round. This includes news about our activities and, of course, highlights of the festival.
During the film festival, we keep you posted daily. Be sure to follow us on Instagram, Twitter and Facebook.

Journalist? Subscribe to our press mailing.

Where can I find information about the ticket sale and ticket prices?

You can find all the information concerning the ticket sale on the Ticket info page. You can find a map with all of the festival locations that sell tickets at Festival locations.

When do tickets go on sale?

The complete programme will be announced on 21 September. This day also marks the start of our online ticket sale on this website. Our first box office - Balie Tickets Gent - opens on 22 September. This box office is situated on Sint-Baafsplein 17, Ghent. The other box offices are located at the various festival locations starting 11 October. You can also order tickets via our call centre.

BALIE TICKETS GENT
22/09 - 21/10
Mon - Fri 10:00 - 18:00  
Sat 14:00 - 18:00 (closed on Sundays)

FESTIVAL SQUARE, STUDIO SKOOP, SPHINX, VOORUIT, KASKCINEMA BOX OFFICE
11/10 - 21/10
Tickets go on sale one hour before the start of a screening until 30 minutes after the start of a screening.

CALL CENTRE
+32 (0)9/225 01 01 (closed on Sundays)

You can already buy your tickets for the World Soundtrack Awards via http://www.worldsoundtrackawards.com/en and for the Film Fest & Vooruit events via http://vooruit.be/en/.
 

Multiple ticket packs are already on sale as well.

Where can I buy tickets?

You can buy e-tickets on this website starting 21 September.

Our first box office - Balie Tickets Gent - opens on 22 September. This box office is situated on Sint-Baafsplein 17, Ghent. You can also order tickets via the call centre (+32 (0)9/225 01 01, closed on Sundays).

During the festival you can buy tickets at the other box offices, located at our festival square (next to Kinepolis), at Studio Skoop, Sphinx, Vooruit and Kaskcinema. Tickets go on sale one hour before the start of a screening until 30 minutes after the start of a screening.
Click here for more information about the various festival locations.

You can already buy your tickets for the World Soundtrack Awards via http://www.worldsoundtrackawards.com/en and for the Film Fest & Vooruit events via http://vooruit.be/en/.

Multiple ticket packs are already on sale as well.

How does an e-ticket work?

As of this year, it’s no longer necessary to exchange your online vouchers at one of the festival box offices before proceeding to the venue. Follow these steps to order your e-ticket and go straight to the screening venue!

1. Each film screening has its own reservation code, which can be found in the calendar or on the film’s page in the programme guide. On the programme page you can easily order e-tickets using this code. Use a shopping cart for all your filmtickets and a separate shopping cart for special events. 

2. You’ll receive a confirmation e-mail with a PDF file: this is your entry ticket. 

3. Print your e-ticket at home (full-scale) or save it on your smartphone. 

4. You can now go directly to the entrance of the venue where the barcode on your e-ticket will be scanned. If you’ve saved the file on your smartphone, make sure to turn up the brightness of your screen for easy scanning. 

5. In case you purchased tickets at reduced rate, don’t forget to bring your proof of discount to the venue where it will be checked. 

Are you experiencing problems with the ordering or printing of your e-ticket? Call Balie Tickets Gent for help (0032 (0) 9/225 01 01, closed on Sundays).

(Payment with valid credit card, debit card, online banking (until 21/10) or bank transfer (until 6/10).)

I would rather not buy tickets online. Where can I find box offices to buy tickets at?

From 22 September onwards, you can buy your tickets at Balie Tickets Gent (Sint-Baafsplein 17, Gent). Opening hours are: Mon - Fri 10:00 - 18:00, Sat 14:00 - 18:00 (closed on Sundays).

You can also contact the Call centre: +32 (0)9/225 01 01 (closed on Sundays).

Starting 11 October you will be able to purchase tickets at the box offices located at our festival locations: the festival square at Kinepolis, Studio Skoop, Sphinx, Vooruit and Kaskcinema. There, tickets go on sale one hour before the start of a screening until 30 minutes after the start of a screening. For more information about the festival locations, click here.

What discount options do you offer?

The festival offers multiple discount offers. For instance, as a Film Fest Friend you can receive tickets at a reduced price among other benefits.

Other reduction rates are offered for -26, +65, job seekers, disabled people, holders of a teachers’ card or Knack Club card, staff of Ghent University and the Province of East Flanders, and Davidsfonds members with a valid membership card. These rates cannot be combined with other discount offers. Reduction rates apply to tickets for regular film screenings and there where tickets at reduced price are offered. Find more information on our Ticket Info page.

Are there group concessions?

No, there are no special group concessions. However, we recommend groups to check out our multiple ticket packs.

We offer 5-trip tickets (€40) and 10-trip tickets (€70). The tickets are not made out to your name, so you can easily share them with your friends and family. You can also use them for screenings after 18:00, which are normally more expensive.
 

What is a multiple ticket pack?

With a multiple ticket pack, you can enjoy film visits with your friends or by yourself at a reduced price: the more films you watch, the less you pay.
 

We offer 5-trip tickets for €40 and 10-trip tickets for €70. Multiple ticket packs aren’t per- sonalised, so why not share them with your friends or family for a night out at Film Fest Gent? You can even use them for evening screenings after 18:00, which are normally more expensive. Buy your multiple ticket pack online or at our box offices, choose your company and the film(s) you’d like to see...and enjoy the screening! 

Can I use my Multiple Ticket Pack or Voucher for all films and events?

You can exchange your Multiple Ticket Pack or Voucher for regular film tickets. 

Can I use last year's voucher for this edition of Film Fest Gent?

No, you can only use vouchers of this year's edition.
 

Can I return or exchange my tickets?

No, it is not possible to return or exchange any purchases. Once your payment is accepted, your purchase becomes final.

Are there any (free) activities for which I don't need a ticket?

There sure are. Check out the festival programme on this website or pick up a copy of our programme guide to find all the information you need about Film Fest Gent’s programme. We offer many free activities, such as the Daily Talkies and other expositions and talks. Make sure to keep an eye out for updates on our online platforms as well.

What is Cinemaximilliaan and why do you ask for a donation?

In light of our opening film, Insyriated, we want to contribute to Cinemaximilliaan, a pop-up cinema for and with newcomers in Belgium. With a vast network of volunteers, mainly filmmakers, artists and cinephiles, amongst them many newcomers, they offer a ‘living room', meanwhile showing films in various remote asylum centers around Belgium on a regular basis, where there is a need for distraction and cultural exchange. When buying your ticket, you have the opportunity to leave a donation for this cause. The money will go directly to the organisation of Cinemaximalliaan.

Where does the festival take place?

The festival takes place at different locations in Ghent: at Kinepolis Gent, Studio Skoop, Sphinx, KASKcinema, Vooruit and Gouvernement, for example. The Festival Locations page shows a complete overview of all locations.

All festival locations are easily accessible by bike or by public transport.

How do I get to Ghent?

Take the train/bus/tram to the festival!

By train

The city of Ghent is easy to reach by train from all Belgian and European cities. Our two main stations are Gent-Sint-Pieters Station and Dampoort Station. Busses and trams can easily take you to our festival locations from there. Check your voyage via the online route planner.

By bus/tram

Public transport company De Lijn is at your service to take you to Film Fest Gent. You can plan your route via the online route planner. Click here for more information about which trams and busses you can take.

By car

Ghent is easily accessible by car, because it is located on the intersection of two major European motorways: the E17 and the E40. There are many parking facilities in the city centre and on the outskirts of the city. Click here for more information about the accessibility of the city.

Where can I pick up a programme guide?

Starting 21 September you can find a programme guide at all of our festival locations, at the tourist information centre Ghent and at libraries. Programme guides will also be distributed in Brussels, Antwerp, Leuven and Mechelen. Do you feel like the programme guide should be available somewhere else, too? Let us know at pub.com@filmfestival.be.


 

Which locations have wheelchair access?

We have listed all the information you need about wheelchair access on our Accessibility page.

What and where is the Festival square?

During the festival, Ter Platen between the Scheldt and the impressive façade of Kinepolis Gent is converted into Film Fest Gent’s official festival square, which serves as the beating heart and buzzing home of the festival for eleven days. The festival square houses a box office, festival café Cafellini and, of course, our red carpet. 

Where is festival café Cafellini?

Festival café Cafellini is located on the festival square (which is right in front of the entrance of Kinepolis Gent, Ter Platen 12). For the first time, this area is converted into Film Fest Gent’s official festival square, which serves as the beating heart and buzzing home of the festival for eleven days. The café is open daily 13:00 - 01:00.

How do I vote for the Port of Ghent Audience Award?

The Port of Ghent Audience Award is given to the film with the highest appreciation score by the audience, and we ar asking you to participate. You can use your ticket after the screening to vote, by tearing the number (1-5) you think fits best with your opinion about the film. The ticket can then be deposited in the voting boxes on the different locations.

You can also vote online, by using the unique ticket- and reservation number mentioned on your ticket. 

If you leave your contact details, you are automatically eligible for a special tour through the harbour of Ghent, togehter with the Film Fest Gent crew.

Where can I find a PDF of the programme booklet?

You can find a PDF of the Knack Focus Programme booklet on this website starting 21 September.

How are films subtitled?

You can find the language of the audio and subtitles listed with each film description in the Knack Focus programme guide and on this website.

Due to unforeseen circumstances, films are sometimes subtitled differently than announced. In that case, the festival will do everything in its power to offer a solution. If a film is subtitled differently than announced, you may choose to exchange your ticket no later than 15 minutes after the screening has started.

 

Where can I find the latest updates on programme changes?

In case of unavoidable necessity, Film Fest Gent reserves the right to alter the programme or the location. Any alterations or cancellations of screenings will be announced at the screening venues, points of sale, on our Programme changes page and via WhatsApp. Just add the number +32 (0)470 46 18 11 to your WhatsApp contact list and send “Film Fest On”. Log off by sending “Film Fest Off”.

I hold a ticket for a cancelled screening. Now what?

In case of unavoidable necessity, Film Fest Gen reserves the right to cancel a screening. You purchased a ticket for a cancelled screening? Then you may choose to attend the screening of the replacement film or you may exchange your ticket for an other film within the same price category within 15 minutes after the screening time mentioned on the ticket of the cancelled film. 

I see 'enkel plaatsen vooraan' next to my film of choice. What does this mean?

The film festival offers its partners the possibility to reserve seats for some screenings. For these screenings, limited seats are available in the front only. In the programme guide calendar, this is marked by 'enkel plaatsen vooraan'.

What films are suitable for children?

Films in the Kids Proof Parcours are suitable for children. All other festival films are restricted to an audience of 16 years old and over.

What is a trail?

To make it easier to find your way around the programme, we put together several trails which combine films for a particular target audience. You can see an overview of all of these films when you apply a filter of one of the trails to the programme. 

What or who are Film Fest Friends?

Our Film Fest Friends are the festival’s fan club. They support the festival financially by contributing €50 (Friend) or €350 (Golden Friend) a year. In return for their contribution, we thank our Film Fest Friends by offering them many benefits. They receive tickets at a reduced price, for example, and they receive the festival programme guide before the official announcement! Golden Friends also receive an accreditation which allows them to go to all film screenings and press screenings. Would you also like to become a Film Fest Friend? Check our offer here.

How can I become a Film Fest Friend?

A Film Fest Friend membership is a one-year subscription to the programme. You can become a Friend for €50 or a Golden Friend for €350 (incl. accreditation pass for unlimited access to film festival screenings). A couple’s Friend membership costs €80 and a Golden Friend membership costs €630. Your membership is valid until the end of August 2018.

What is the World Soundtrack Awards?

Film Fest Gent annually organises the World Soundtrack Awards, the most prestigious soundtrack awards in the world. The best composers of film music are honoured and  receive international recognition for their work in Ghent every year. Previous guests include: Ennio Morricone, , Gabriel Yared, Elmer Bernstein, Michael Kamen, Patrick Doyle, Howard Shore, Georges Delerue, Hans Zimmer, Maurice Jarre, Craig Armstrong, Harry Gregson-Williams, Mychael Danna en Gustavo Santaolalla. This pioneering role has certainly had an impact. Ghent has grown into a meeting point for established and up-and-coming musical talent. The 17th edition of the World Soundtrack Awards takes place on 18 October at Capitole Gent, with an extra concert on 19 October. For more information about the WSAwards, go to www.worldsoundtrackawards.com.

When does the next edition of the World Soundtrack Awards take place?

The 17th edition of the World Soundtrack Awards takes place on 18 October. This is the day of the World Soundtrack Awards Gala & Concert. The first part of the evening is dedicated to the award ceremony, the second part is dedicated to the concert. The next day, on 19 October, the Symphonic Jazz Concert skips the award ceremony, but adds more music. You can find more information about the World Soundtrack Awards on the website.

What is the Symphonic Jazz Concert?

The Symphonic Jazz Concert on 19 October will be entirely dedicated to hundred years of jazz and its influence on motion pictures. The concert will guide you through a century of symphonic jazz scores from past and present, accompanied by film clips on the big screen. On this special occasion, two orchestras will be joining forces: Brussels Philharmonic and Brussels Jazz Orchestra, conducted by Dirk Brossé. Read all about the Symphonic Jazz Concert on www.worldsoundtrackawards.be.

Are there any other concerts during the festival?

There sure are! Between 10 and 21 October 2017, image and music will be united under one roof of Vooruit. Film Fest Gent and Vooruit will present an extensive programme including a host of live soundtracks and works by various video artists. Check out the complete programme and order your tickets on this website or via www.vooruit.be.

I'm a film-maker and would like to enter my film. Where can I find more information?

More information about film submissions, deadlines, the professionals newsletter and more can be found on our Press & Industry page.
 

I'm a journalist and would like to receive information about press accreditation.

Information about press accreditation, subscription to our press mailing, press kits and opening hours of our Press & Industry Office can be found on our Press & Industry page.
 

I would like to help at the festival. Is that possible?

It sure is! Keep an eye out for jobs at our jobs page. In the run-up to the festival, we always look for enthusiastic, temporary colleagues, interns and volunteers to help organise the festival.